shopcerisa is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use and protect your information when you visit shopcerisa.com and make a purchase with us.

Information We Collect

When you place an order or register on our website, we may collect the following:

• Your full name
• Email address
• Phone number
• Delivery address
• Payment information — processed securely, we do not store your card or bank details
• Order history and preferences

How We Use Your Information

• To process and fulfil your orders
• To send order confirmations and delivery updates
• To send our newsletter, The Cerisa Drop, if you have subscribed
• To respond to your enquiries and provide customer support
• To improve our website and product offerings
• To comply with legal obligations

How We Protect Your Information

Your information is stored securely. We use SSL encryption on our website to protect data transmitted between your browser and our server. We never sell, trade or transfer your personal information to third parties without your consent, except where required to fulfil your order — such as sharing your delivery address with our courier partner.

Cookies

Our website uses cookies to improve your browsing experience. Cookies are small files stored on your device that help us understand how you use our website. You can disable cookies in your browser settings, though this may affect some website functionality.

Your Rights

• You have the right to access the personal information we hold about you
• You have the right to request correction of any inaccurate information
• You have the right to request deletion of your information
• You have the right to unsubscribe from our newsletter at any time using the link in any email we send

Third Party Links

Our website may contain links to third party websites including Instagram, TikTok and WhatsApp. We are not responsible for the privacy practices of these websites and encourage you to review their privacy policies separately.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.