Contact Us
we respond fast, always 💖Whether you have an order query, need styling advice or just want to say hi — we are here and we respond within 1–2 hours during business hours 🎀
How to Reach Us
Best for order queries, product questions and general enquiries. Our most active channel.
Best for urgent order issues, payment confirmation and tracking updates. Fastest response.
Best for formal enquiries, partnership requests and press enquiries.
TikTok
Follow us for content, drops and behind the scenes. Community questions welcome.
Business Hours
For order enquiries: Please include your order number and full name in all order-related messages. This helps us find your order quickly and resolve your query as fast as possible.
Partnerships & Collaborations
shopcerisa is open to collaborations with Nigerian content creators, influencers and brands that align with our aesthetic and values. Email shopcerisa@gmail.com with the subject line "Collaboration Enquiry" and tell us a little about yourself and what you have in mind.